VP of Marketing Technology at SHIFT Communications, Christopher S. Penn is an authority on digital marketing and marketing technology. A recognized thought leader, author and speaker, he has shaped three key fields in the marketing industry: Google Analytics adoption, data-driven marketing and PR, and email marketing. Known for his high-octane, here’s how to get it done approach, his expertise benefits companies such as Citrix Systems, McDonald’s, GoDaddy, McKesson and many others. His latest work, Leading Innovation, teaches organizations how to implement and scale innovative practices to direct change. You can find him on Facebook, Twitter, LinkedIn and Instagram.