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Refund Request

Hello, I've just cancelled or deleted my domain.. can I get a full refund of it? Thanks!

 

Order Number: 1458908119

1 ACCEPTED SOLUTION
Former Employee

Greetings @afbibm ,

 

We'd like to help, but refunds can't be handled directly in The Community.  This is a forum, not a general support function. Among other reasons, we have no way to validate customers and access accounts and we sure don't want folks posting account data in a public space. 

So while we trust you mean no harm, and we'd like to help, you have to validate into the account through Support. However, the good news is that as long as you meet the refund policy, it's easy to do.

 

Search "GoDaddy Standard Refund Terms" online for the latest data.


I hope that helps,

Thomas D. - GoDaddy | Community Moderator

24/7 support available at x.co/247support

View solution in original post

1 REPLY 1
Former Employee

Greetings @afbibm ,

 

We'd like to help, but refunds can't be handled directly in The Community.  This is a forum, not a general support function. Among other reasons, we have no way to validate customers and access accounts and we sure don't want folks posting account data in a public space. 

So while we trust you mean no harm, and we'd like to help, you have to validate into the account through Support. However, the good news is that as long as you meet the refund policy, it's easy to do.

 

Search "GoDaddy Standard Refund Terms" online for the latest data.


I hope that helps,

Thomas D. - GoDaddy | Community Moderator

24/7 support available at x.co/247support

View solution in original post