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Error: Could not connect to server

Hi,

 

I was able to connect my client's server last week via FireFTP on SFTP connection.  Today, I couldn't via FireFTP  (Will attempt reconnect) nor FileZilla (Error:   Could not connect to server).  What's up?

 

Thank you,
Leigh-Anne

2 REPLIES 2
Helper VI

Are you able to load your client's website from scratch? Im asking to check if the server is running.

Is it possible that you entered the wrong credential 3x and black listed your IP?
~Jan Mykhail Hasselbring Web Administrator @ fullstackwebsolution.com

Her website is running at www.kellyfonner.com.  What's black list?