cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Loading HTML files through Filezilla to Wordpress?

When I log on to Filezilla client with my 

Host IP Address: and all the other credentials for my website, once it has connected I go to public_html on the remote side and my website is not there?  Why is this?....I have another site also, when I log in with those credentials, that site is there?  I have not done anything differently?

Would really appreciate some help here?  Thank you

2 REPLIES 2
Moderator
Moderator

Hey @blubutterfly

 

Welcome to the community! Smiley Happy

 

To clarify, you're saying that the same hosting plan is being used for two sites? Is the site that is missing perhaps pointing to a subfolder within the public_html folder? Perhaps with a little more information other members here might be able to offer some more suggestions. 

 

You might also consider reaching out to our live support so our hosting team can help look into this with you. 

 

CG - GoDaddy | Community Moderator
24/7 support available at x.co/247support
Helper IV

To log in through FTP (FileZilla).  You should know the primary credentials of your web hosting.  Follow the video tutorial below.

 

https://youtu.be/J2ai0HvMVd8

 

Thank You.