Not able to create account for workspace email.

[PravinC]

Not able to create account for workspace email.

I have hosting + domain on godaddy. I am not able to create account for workspace email. every time create fails with "No Account type checkbox have been selected"

I do not find any checkbox on form for account type. there are 3 disabled check boxes for email, calendar and files, which are anyway disabled.

What to do?

[SMattingly · Accepted solution]

If you recently opened an account with us, it may be that your Workspace Email Plan is actually a Forwarding Email Plan, which only allow you to create an email forward.

If you look in your account at your Workspace Email Plan

(screenshot below)

If it says email forwarding, then you would need to purchase an actual email plan or use the address as a forward.

I hope this helps!

[thegraphicpro]

im having the same problem but when i check in my products it says work space email. i purchased the business plus plan and a domain. 

[Cybernetor066]

Thanks. This info helped me.