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Adding external MX records

so i have my email hosing at another company and i have added the mx records as per the instructions I received but still email is not sending/receiving. Nt sure if i have it all correct.

A
Name ens1.hosting-cloud.net
Value 139.99.189.223
A
Name webmail.djomarketing.com
Value 139.99.189.223
MX
Name email2.hosting-cloud.net
Value mail.djomarketing.com (Priority: 0)
MX
Name ns1.hosting-servers.com.au
Value mail.djomarketing.com (Priority: 10)
MX
Name ns2.hosting-servers.com.au
Value mail.djomarketing.com (Priority: 20)
NS
Name 103.25.56.147
Value ens2.hosting-cloud.net
NS
Name 103.25.56.147
Value ens3.hosting-cloud.net
NS
Name 103.25.58.140
Value ens1.hosting-cloud.net
1 ACCEPTED SOLUTION

Accepted Solutions
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Super User III
Super User III
Solution

Re: Adding external MX records

@Darrinjowen 

Can you post a screen capture from https://dcc.godaddy.com/manage/djomarketing.com/dns 

to here....

 

The following

A Record

Host = mail 

Points to = 139.99.189.223

TTL = Custom / 600

 

A Record

Host = webmail 

Points to = 139.99.189.223

TTL = Custom / 600

 

MX Record

Host = @ 

Points to = email2.hosting-cloud.net 

Priority = 0

TTL = Custom / 600

 

MX Record

Host = @ 

Points to = ns1.hosting-servers.com.au 

Priority = 10

TTL = Custom / 600

 

MX Record

Host = @ 

Points to = ns2.hosting-servers.com.au 

Priority = 20

TTL = Custom / 600

 

TXT Record

Host = @ 

Value       v=spf1 include:hosting-cloud.net -all

TTL = Custom / 600

 

I've never seen a provider use ns#.domain.com with their MX (Mail servers)  - NS# is usually reserved for their Name Servers / DNS - I check the MX records for hosting-cloud.net and it is what they have - So even though it's unusual it doesn't mean it's wrong



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4 REPLIES 4
Highlighted
Super User III
Super User III

Re: Adding external MX records

@Darrinjowen 

 

Something seems off with these records....

 

1) What is YOUR domain

2) What is the service that you are using for your email and what did they send you as the instructions

 

 



I am a GoDaddy End User - Just Like You
Check out my site! | I currently manage over 300 WordPress Websites
* Please note that I offer free advice on this forum. Thank You Info If you would like personalized help, please contact me. Otherwise, please ask your question in the proper forum so the answer can assist EVERYONE in the community and not just you. Thanks! *

Once your issue is resolved,
please be sure to come back and click accept for the solution

Get Better Support on the Community Boards!
Etiquette When Asking for Help from the Community

Highlighted

Re: Adding external MX records

@PL281
My domain is djomarketing.com

Using dreamithost
If you are using an existing domain with your new hosting account, you will need to update the nameservers to point to the nameservers listed below.


Nameserver 1: ens1.hosting-cloud.net (103.25.58.140)
Nameserver 2: ens2.hosting-cloud.net (103.25.56.147)
Nameserver 3: ens3.hosting-cloud.net (103.25.56.147)

Please keep in mind that this product is email only.


Don't want to change your nameserver to ours?


Please add/update the following DNS records:

mail.djomarketing.com A RECORD 139.99.189.223
webmail.djomarketing.com A RECORD 139.99.189.223
email2.hosting-cloud.net MX RECORD - PRIORITY 0
ns1.hosting-servers.com.au MX RECORD - PRIORITY 10
ns2.hosting-servers.com.au MX RECORD - PRIORITY 20
"v=spf1 include:hosting-cloud.net -all" TXT RECORD

Highlighted
Super User III
Super User III
Solution

Re: Adding external MX records

@Darrinjowen 

Can you post a screen capture from https://dcc.godaddy.com/manage/djomarketing.com/dns 

to here....

 

The following

A Record

Host = mail 

Points to = 139.99.189.223

TTL = Custom / 600

 

A Record

Host = webmail 

Points to = 139.99.189.223

TTL = Custom / 600

 

MX Record

Host = @ 

Points to = email2.hosting-cloud.net 

Priority = 0

TTL = Custom / 600

 

MX Record

Host = @ 

Points to = ns1.hosting-servers.com.au 

Priority = 10

TTL = Custom / 600

 

MX Record

Host = @ 

Points to = ns2.hosting-servers.com.au 

Priority = 20

TTL = Custom / 600

 

TXT Record

Host = @ 

Value       v=spf1 include:hosting-cloud.net -all

TTL = Custom / 600

 

I've never seen a provider use ns#.domain.com with their MX (Mail servers)  - NS# is usually reserved for their Name Servers / DNS - I check the MX records for hosting-cloud.net and it is what they have - So even though it's unusual it doesn't mean it's wrong



I am a GoDaddy End User - Just Like You
Check out my site! | I currently manage over 300 WordPress Websites
* Please note that I offer free advice on this forum. Thank You Info If you would like personalized help, please contact me. Otherwise, please ask your question in the proper forum so the answer can assist EVERYONE in the community and not just you. Thanks! *

Once your issue is resolved,
please be sure to come back and click accept for the solution

Get Better Support on the Community Boards!
Etiquette When Asking for Help from the Community

View solution in original post

Highlighted

Re: Adding external MX records

Thants perfect,

 

removed all my entries add these ones and it working perfectly.. many thanks for your help @PL281 

very appreciated.