cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Highlighted

Can't renew my domain

Hi, 

My domain is expiring on 16.4. I cannot renew it now, I don't know why. When I click renew now, it says your cart is empty. Also, there is now phone support for my country, nor I can find live chat. 

Can anybody help me?

Thanks

1 REPLY 1
Highlighted
Community Manager
Community Manager

Re: Can't renew my domain

Hi @Ivant23. Thanks for posting. Usually this would indicate that the domain is an expired ccTLD, or country code domain (like .uk, .eu, .it, etc). For domains like that, sometimes you need the help of our customer care team to get the renewal processed. Since this is a community forum rather than a support forum, you won't be able to get the assistance you need here. If you don't wish to call, you can reach out to our chat support team. They are available Monday - Friday, 5 am to 6 pm (UTC/GMT -7) on the United States - English version of our Help page.

 

JesseW - GoDaddy | Community Manager | 24/7 support available at x.co/247support | Remember to choose a solution and give kudos.