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Error in cart when trying to renew a domain

Hi,  

 

I needs some help: I found that I can not renew my domain, when i want to renew my domain manually, and then godaddy notify me:

 

Some Items Could Not Be Added To Your Cart

We were unable to process the following product renewal.

 

The domain name is: biocad.cloud 

 

屏幕快照 2019-01-04 下午10.37.29.png

 

 

 

1 REPLY 1
Super User III
Super User III
Solution

Re: Error in cart when trying to renew a domain

Hey there @xieguigang,

 

I couldn't find anything about renewal limitations with that particular gTLD. It sounds like you may be having a glitch of some sort. I'd call in and try to renew it with an agent to see if that's possible.



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