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Non www not forwarding to www

Have setup a cname to allow 

https://www.autismspectrumelearning.com

to connect with a teachable.com subdomain and that works perfectly.

 

I have also added a forward for the non www address 

https://autismspectrumelearning.com/ it isn't working.

  

This is the forwarding settings
Screen Shot 2018-03-18 at 10.33.41 am.jpg
 
This is how the cname is setup which is working great for the www address
 
Screen Shot 2018-03-18 at 10.35.07 am.jpg

 

 

1 ACCEPTED SOLUTION

Accepted Solutions
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Solution

Re: Non www not forwarding to www

As a follow up to this. The website I was forwarding via a record changed theor server IP address so it stopped working. I went back and removed the a record then did the standard forwarding using the 

http:// instead of https:// to forward to the www. address and that is now working.

View solution in original post

6 REPLIES 6
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Re: Non www not forwarding to www

Hi @AndrewLa

Remove the 'www' from within your forwarding URL and that should resolve the issue. 

KayJay - GoDaddy | Community Moderator
24/7 support available at x.co/247support
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Re: Non www not forwarding to www

Thanks for getting back to me @charminglygeeky 

I made those changes and it still hasn't fixed the issue.

Please see for yourself

https://autismspectrumelearning.com/

 

Screenshot of settings as per your advice

 

Screen Shot 2018-03-23 at 5.38.27 am.jpg

 

 

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Re: Non www not forwarding to www

Hi @AndrewLa

I noticed one other thing in your screenshot, you selected 'https' in the 'forwarding to' section, change it to 'http' from the drop down.

KayJay - GoDaddy | Community Moderator
24/7 support available at x.co/247support
Highlighted

Re: Non www not forwarding to www

I originally had http but also used www as per teachable instructions

 

I have an alternative solution finally that works after doing my own research,

I edited the A record that the forward was making for the @ name and change the location from FORWARD to the IP address of the server that www address goes to.

 

Started working perfectly within 5 mins 

Highlighted
Solution

Re: Non www not forwarding to www

As a follow up to this. The website I was forwarding via a record changed theor server IP address so it stopped working. I went back and removed the a record then did the standard forwarding using the 

http:// instead of https:// to forward to the www. address and that is now working.

View solution in original post

Highlighted

WWW vs non www

So ive setup my CNAME transfer to my webhost.

But if i use domainname.com instead of www.domainname.com i get the default godaddy screen?

Whats up with my webpage in this case?