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Question about domain status codes

Hello, GoDaddy community,

A website registered with GoDaddy is impersonating my company and scamming customers. I have proof that they have been scamming people and proof that they are impersonating us. Based on the Whois lookup, I have found several domain status code which I am curious about. Here is a screenshot of the codes. Since GoDaddy has not responded to any of my emails or abuse reports, is this what is preventing them from taking action and what can I do to solve this?

Any response would be appreciated - also I apologise if my knowledge in this is lacking 

 

1 ACCEPTED SOLUTION

Hi @Filipfilip123. Thanks for sharing your details. Sorry you have not heard back on your emails. Our security team does not always reply to emails but do take action if they are able to. It looks like the domain tradeallitems.com is registered with GoDaddy but not hosted with us. This means the domain name registration was done through GoDaddy but the content of the actual website is not with us. Also, it's email appears to be provided by Google. In this situation, you will want to reach out to the website hosting provider that is distributing the website content from their servers. I do not know who that is but I can tell you that the IP the domain points to is 111.90.151.229 and you can find out information on the owner of that IP here

 

JesseW - GoDaddy | Community Manager | 24/7 support available at x.co/247support | Remember to choose a solution and give kudos.

View solution in original post

3 REPLIES 3
Employee

Hello @Filipfilip123 :

 

Welcome to the Community! Thank you for reaching out.  Please provide us your domain name,  the impostor domain information,  and a screenshot of the whois information that you have on the impostor domain.  Currently your link goes to an imgur account, is that correct? 

Hello,

Thank you for the response. 

My Company is Monotrade Limited: https://www.monotradelimited.com/

We are currently undergoing maintenance on our website but our company information can be found here: https://beta.companieshouse.gov.uk/company/06583547

The website using our information and scamming customers is: https://www.tradeallitems.com/

Their WHOIS information is here: https://imgur.com/a/Dovlmpy

So far, GoDaddy has refused to help me. I have sent countless emails, reports and abuse reports. Nobody has even got back to me.

They are using my companies information to SCAM customers. 

Thank you, if you need anymore information please contact me.

Hi @Filipfilip123. Thanks for sharing your details. Sorry you have not heard back on your emails. Our security team does not always reply to emails but do take action if they are able to. It looks like the domain tradeallitems.com is registered with GoDaddy but not hosted with us. This means the domain name registration was done through GoDaddy but the content of the actual website is not with us. Also, it's email appears to be provided by Google. In this situation, you will want to reach out to the website hosting provider that is distributing the website content from their servers. I do not know who that is but I can tell you that the IP the domain points to is 111.90.151.229 and you can find out information on the owner of that IP here

 

JesseW - GoDaddy | Community Manager | 24/7 support available at x.co/247support | Remember to choose a solution and give kudos.

View solution in original post