Hi, I have a bunch of godaddy domains, hosting and email products. I have a domain at another registrar. I would like to point the mx record of the other domain to one of my go daddy domains/email products so I can setup multiple email accounts and receive emails via godaddy. Is that possible? How would I do that ? Where would I point the MX record?
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Hi @babbahotep. Welcome to GoDaddy Community! That is definitely possible. You'll just need to make sure you use the right MX Records for the type of service you have. Also, you can't point to more than one email service for the same domain. You can only point your MX records to one service. If you can provide information on what kind of email plan you're using, others may be able to help you find the right MX records.
thank you for the response.
I have these godaddy email services:
Free Account with hosting: xxx.com: US, 2/100 accounts used, 40 MB/100 MB used - Free Account
Free email addresses: US, 1/100 accounts used, 100 MB/100 MB used - Free Account
I have access to all nameserver settings at the other registrar.
@babbahotep If you are using GoDaddy Workspace Email, then you'll need to use the following MX records:
You may need to connect with your DNS provider to find out how to update these records. I hope that helps.
220 p3plibsmtpXXXXX.prod.XXXXX.secureserver.net bizsmtp ESMTP server ready Test Result SMTP Reverse DNS Mismatch OK - 68.000.213.000 resolves to p3plibsmtpXXXXX.prod.XXXXX.secureserver.net SMTP Valid Hostname OK - Reverse DNS is a valid Hostname SMTP Banner Check OK - Reverse DNS matches SMTP Banner SMTP TLS OK - Supports TLS. SMTP Connection Time 0.734 seconds - Good on Connection time SMTP Open Relay OK - Not an open relay. SMTP Transaction Time 2.797 seconds - Good on Transaction Time 220 p3plibsmtpXXXXX.prod.XXXXX.secureserver.net bizsmtp ESMTP server ready [656 ms] EHLO keeper-us-east-1b.mxtoolbox.com 250-p3plibsmtpXXXXX.prod.XXXXX.secureserver.net hello [XXX.XX.244.91], pleased to meet you 250-HELP 250-SIZE 104857600 250-ENHANCEDSTATUSCODES 250-8BITMIME 250-STARTTLS 250 OK [656 ms] MAIL FROM:<firstname.lastname@example.org> 250 2.1.0 <email@example.com> sender ok [688 ms] RCPT TO:<firstname.lastname@example.org> 550 5.1.1 <email@example.com> Recipient not found. <http://x.co/irbounce> [672 ms]
@babbahotep I agree that this test seems to indicate you're using GoDaddy email services. However, it's not clear which MX records the domain is using based on the bounceback you provided. If you're still having trouble, I'd recommend sharing your domain or contacting our customer care team to see if they can help.
I would suggest that once the MX records point where there should, and some mailboxes are configured (2 out of a possible 100 seem to be). Then you should just test it by simply sending a normal email to one of the 2 email accounts and then checking for either receipt at the destination account, or a bounce message at the sending end.
With regards to your test output:
If you are testing to see if email works, at the level of if it can be delivered to a valid mailbox using mxtoolbox.com, then you need to send the test message to a pre-configured, valid mailbox on the GoDaddy service.
If you reread the SMTP transaction log that your posted, the recipient rejected is:
Hence, you got:
550 5.1.1 <firstname.lastname@example.org> Recipient not found
If you hid the mailbox for privacy reasons, by overwriting it with email@example.com, then unfortunately the overwrite was not helpful to interpretation and diagnostics.
All the best!