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Redirecting HTTP and HTTPS traffic for naked / apex domain

I can redirect HTTP traffic to my www domain using forwarding.  Alternatively I can redirect HTTPS traffic to my www domain using forwarding.  What I don't seem to be able to find a way of doing in GoDaddy is redirecting anything pointed at the naked / apex domain to the www version.  I need to redirect both HTTP and HTTPS traffic to www.

 

I need to support the following...

 

http://example.com to https://www.example.com (it's okay if I can only redirect to http://www.example.com in my case)

 

AND 

 

https://example.com to https://www.example.com

 

I have called support but the person I spoke to didn't seem to have a clue about what was possible and wasn't.  I was told initially I needed an SSL certificate (not true as I could get one working and not the other at the same time).  I was also told it was a problem with my hosting provider (not true as it doesn't get that far).  The person I spoke to had to check with colleagues about 4 or 5 times and I gave up in the end.

 

I am not using a web server with which I can do any URL writing and I do not have a fixed IP.  I am trying to set up sites behind CloudFront.  I'm looking to have the changes / redirecting happen before getting anywhere near the hosting provider (AWS).

 

There must be a way to support this.  Is anyone else more in the know?

 

Thanks for any help.

2 REPLIES 2
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Moderator
Moderator

Re: Redirecting HTTP and HTTPS traffic for naked / apex domain

Hi @fitcwill,

 

Thanks for posting. You will need to confirm that you have issued a SSL certtficate that is covering WWW, if there is not an SSL certifcate issue for www you will not be able to foward to HTTPS://www. Hope that helps!

 

 

Lisi - GoDaddy | Community Moderator
24/7 support available at x.co/247support
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Re: Redirecting HTTP and HTTPS traffic for naked / apex domain

Hi @Lisi,

I do have an SSL certificate set up but this is with my hosting provider for when the request makes it that far.

I don't believe this is part of the issue as it does not get as far as I my hosting provider and it will work if I use HTTPS, it just cannot be made to work for both HTTP and HTTPS at the same time.

Is there anyone out there that actually knows the answer to this?

Will