cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Go to solution
Highlighted

Why are the additional setting disabled in 2 of my domains?

Can I ask why are the additional setting disabled in 2 of my domains?

I have cancelled the protection feature and try to completely delete the domains, but this option is not available. The subscription period has expired but I don't won't to incur and extra fees...

 

Are there conditions not allowing the cancellation of a domain? 

1 REPLY 1
Moderator
Moderator
Solution

Re: Additional Settings

Greetings @Teacher1981 ,

 

Good question. There are, in fact, some restrictions on renewals. For example, some CCTLD domains (Country Codes) renew in advance or have a lock-out period. Here's a way to check, go to any search engine and search:

 

"GoDaddy About [TLD] Domains"

 

Just replace the [TLD] with the domain extension you are curious about (.COM, .IT, .AU, etc...). You will get the detailed information on that extension.

 

I'd provide a specific link, but I can't see your account or domain(s)...and do you know how many domain extensions we offer?  🙂

If for some reason you don't find it, 24/7 Support can explain.

 

I hope that helps,

Thomas D. - GoDaddy | Community Moderator
24/7 support available at x.co/247support