The issue you're describing sounds specific to your customer account. You'll need to contact our live support for further assistance in recovering your .FR domain. Because this is a public forum, none of the members here in the community will have direct access to your account.
You can contact our 24/7 phone support team for immediate assistance at any of the numbers listed here. If you don't wish to call, you can reach out to our chat support team. They are available Monday – Friday, 5 am to 6 pm (GMT/UTC -7) on our US Help Page.
CG - GoDaddy | Community Moderator 24/7 support available at x.co/247support