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Email Account Has Disappeared, Cannot Create a New One.

Okay, so my email account was working fine a couple weeks ago, but now it's disappeared from the control panel and I cannot create a new one.

 

I did not delete this email account, nor have I changed any settings with my website.

 

I have a economy hosting and my website is working fine.

 

Every time I go to the Control Panel, and attempt to create a new email account, it just says "error" with no other explanation.

 

I've tried creating an account with several different browsers, just in case it was a browser issue, but it's made no difference.

 

My website is: https://www.viraltech.co.uk/

1 REPLY 1
Moderator
Moderator

Re: Email Account Has Disappeared, Cannot Create a New One.

Hi @Viraltech92,

 

Thanks for posting. It sounds like there may have been a failed billing, since this appears to be account specific you will need to contact live support for assistance.

 

Lisi - GoDaddy | Community Moderator
24/7 support available at x.co/247support