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Incoming email goes to workspace email box instead of Office365

I had my email on Godaddy's Webmail product.    Today I setup Office365, and chose that email box to b the main one.     It shows fine on Outlook.office365.com.  All outgoing email goes to the destination correctly,.  However, any incoming email does not show up, instead it shows up in the older webmail product.  How do I make this change?

1 REPLY 1
Moderator
Moderator

Re: Incoming email goes to workspace email box instead of Office365

Hi @willm95060, thanks for posting.

It sounds like your domain might still be configured to point to the Workspace email. You may need to double check your domain and ensure that the MX records and other DNS settings are correctly set. See the steps here:

https://www.godaddy.com/help/another-godaddy-account-set-mail-destination-9199

(While this says for a domain in another account, the same steps would apply here)

^Gary

Gary - GoDaddy | Community Moderator
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