I have a question about EMAIL and OFFICE.
I have a subscription to Office 365 Email Essential, for my domain. And I have added a user: firstname.lastname@example.org to it. This subscription will expire soon.
I am not using the Office 365 services. I have Outlook 2013 installed on my laptop and I am using it to manage this email.
What will happen if I don't renew the email? would it stop working on my outlook? Am I able to only pay for the email storage without the 365 tools?
I am just trying to figure out why would I need to renew the Office 365 license since I already have a 2013 license that I use on my laptop.
Thank you very much for clarification
Solved! Go to Solution.
Office 365 is your actual e-mail service. Outlook 2013 is just software to use that service.
Outlook 2013 software uses the settings from your e-mail service provider, in this case Office 365, to download and mange your e-mails.
If you cancel Office 365 you will have no e-mail service -- so you do need Office 365 unless you are going to use another e-mail provider (such as ATT, Comcast, BellSouth, etc.). You would then have to change your Outlook 2013 settings to use the new e-mail provider's incoming and outgoing SMTP server settings.
Hi, my Online Essentials expires soon, and I would like to downgrade to Email Essentials. In the renewal window the only 2 options available are Online Essentials and Business Premium, both features I don't need. I just need the Email. How could I do this, do I need to cancel my current Online Essentials and purchase the Email Essentials instead? Will my current email be transferred to the new type of account?
Please assist me.
I have used Office 365 for 2 years, great tool but I have my misgivings onn its performance ..
I also would want to keep just my email address without outlook or office 365. I will use IMAP.
My renewal is coming up in a few days. How can I downgrade? I only see upgrade options.
Office 365 and our IMAP email service are two different email platforms, so you cannot downgrade/upgrade from one to the other. You will need to contact our support team and they can assist you with purchasing our Unlimited email plan that comes with IMAP capabilities.