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Setting up forwarding, and godaddy states that email address already exists

Once upon a time I set up an email address within GoDaddy which was automatically forwarded to my gmail address.  But recently I noticed that emails sent to that address no longer show up in my gmail account.  Logging into GoDaddy, and looking at their "Workspace Email" tool, I do not see that (or any) email address listed as being associated with my domain, as it used to be.  But, when I try to set up the email address or forwarding, I am told it already exists.  So how do I find out what is going on with this email address? 

 

Thanks.

 

 

1 REPLY 1
Employee

Hello @KarenONeil!

 

Thank you for posting. Honestly, this is something you'll want to reach out to our support team on. It sounds like something they'd need to see your account in order to diagnose. Thank you for understanding. 

 

Heather - GoDaddy | Community Moderator
24/7 support available at x.co/247support