The email was sent to my GoDaddy email account with 10 docx attachments. I tried opening webmail with Chrom and with Firefox, both showed all of the documents as a 1 K php file with the same name and content. When I downloaded a file and opened the file as a DocX instead of a php, the word document was readable. However all 10 documents were the same.
When I tested sending only 1 docx file to the GoDaddy email account it worked correctly.
Hi @sforman, thanks for posting.
I haven't seen this issue before, so I couldn't say what might cause it. It might be an issue with the sender, but I couldn't say for sure.
I can only suggest to test it with other files or to call Support to try to duplicate the error.
This has been going on with me for quite a while. For that reason I no longer trust the GoDaddy webmail. It seems to happen about half of the time. If anyone knows how fix this, please let us know.