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How to install SSL Certificate with Economy WordPress Hosting?

I'm currently on the Economy WordPress hosting plan which I have been using for my website since 2012. I want to install the SSL certificate on the site but whenever I click on the SSL Certificates feature in the hosting settings, it just redirects back to the GoDaddy account dashboard. Why is this happening?

1 ACCEPTED SOLUTION
Moderator

Hi @jagman84, thanks for posting.

That usually happens if you did not purchase an SSL or do not otherwise have an SSL in your account. If you do not see the SSL options when following the steps in the article below, then you would need to purchase an SSL before you can set one up.

https://www.godaddy.com/help/request-an-ssl-certificate-562

 

Gary - GoDaddy | Community Moderator
24/7 Support | Check System Status

View solution in original post

2 REPLIES 2
Moderator

Hi @jagman84, thanks for posting.

That usually happens if you did not purchase an SSL or do not otherwise have an SSL in your account. If you do not see the SSL options when following the steps in the article below, then you would need to purchase an SSL before you can set one up.

https://www.godaddy.com/help/request-an-ssl-certificate-562

 

Gary - GoDaddy | Community Moderator
24/7 Support | Check System Status

View solution in original post

what if I didn't purchase my certs through Godaddy.  I have certs from Let's Encrypt.  They automatically installed in a directory on my Wordpress site but they are not being recognized and I suspect they are in the wrong place.