Thank you for posting. Two weeks is quite a while. Depending on the type of certificate, that may be normal though. At any rate, you'd want to reach out to our support team to check on this if you feel it's been too long. The community will not be able to offer any support for account specific issues. Thanks!
Thank you for your response. It is a normal SSL certificate. I had purchased another certificate of the same kind back in november 2016 and it got verified in a day or two. But this time, it's been more than two weeks.
Also, can you please share an email address where I can send this query?
Thank you for your reply. 2 weeks is a really long time. You should reach out to our support team on that. We do not offer email as an option for support, however. You can reach out to them using the phone numbers here.