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SSL Pending Verification

I had purchased SSL 2 weeks ago but its status is still pending. Not sure why

3 REPLIES 3
Employee
Employee

Re: SSL Pending Verification

Hello @honds900!

 

Thank you for posting. Two weeks is quite a while. Depending on the type of certificate, that may be normal though. At any rate, you'd want to reach out to our support team to check on this if you feel it's been too long. The community will not be able to offer any support for account specific issues. Thanks!

 

Heather - GoDaddy | Community Moderator
24/7 support available at x.co/247support

Re: SSL Pending Verification

Dear Heather,

 

Thank you for your response. It is a normal SSL certificate. I had purchased another certificate of the same kind back in november 2016 and it got verified in a day or two. But this time, it's been more than two weeks.

 

Also, can you please share an email address where I can send this query?

Employee
Employee

Re: SSL Pending Verification

Hello @honds900,

 

Thank you for your reply. 2 weeks is a really long time. You should reach out to our support team on that. We do not offer email as an option for support, however. You can reach out to them using the phone numbers here

 

Heather - GoDaddy | Community Moderator
24/7 support available at x.co/247support