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"Untrusted CA Root Certificate", what to do

My Website is currently online, but when I try to connect it first tells me that the Website is potentially dangerous, due to the CA Root Cert not being trusted. What do I do about this?

1 REPLY 1
Community Manager

Hi there @CustomRoses,

This message has to do with having a Root SSL certificate for your website. Here's information on SSL certificates through GoDaddy https://www.godaddy.com/help/using-caa-records-with-your-ssl-certificate-27227? and also more information on Root SSL certificates https://support.dnsimple.com/articles/what-is-ssl-root-certificate/. Hope that this helps! If you need more help for you account, you can always call into our Customer Care at (480) 505 8877. Take care!

Rachel

RachelM - GoDaddy | Community Manager | 24/7 support available at x.co/247support | Remember to choose a solution and give kudos.