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Can't upload a theme I bought from themeforest

I bought a theme from themeforest and I can't upload it.  Any suggestions?  I've deactivated all plugins but still it just won't upload.

3 REPLIES 3
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Super User I Super User I
Super User I

Re: Can't upload a theme I bought from themeforest

@Kalani08

 

You are probably trying to upload the entire zip that includes everything including images,  documentation, etc..  Unzip the file and look within -- there is probably a zip file that has just the theme's files.  That's the file you want to upload to install.

 

HTH! 😉

Judith
"Today ends tonight and tomorrow starts again."

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Re: Can't upload a theme I bought from themeforest

Thank you but I only downloaded the "Installable WordPress file only."

 

: (

 

Any other ideas?

 

I've contacted the author but am waiting......

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Re: Can't upload a theme I bought from themeforest

Have you tried uploading it via FTP into the themes folder? (web dev here!)