I'm very confused about your service. Last week I took the domain and hosting but it has not been working since. I made several attempts to connect you online, but it did not help. All the time, I did not have your representatives online.
Solved! Go to Solution.
Hi again @RogerWilco,
Now it makes sense. You forgot to tell me you were adding the 'www' to your domain. You need a CNAME record to make this happen!! You do not have one. As you can see when I PING your domain without the 'www' :
PING mangophuket.co (22.214.171.124): 56 data bytes
64 bytes from 126.96.36.199: icmp_seq=0 ttl=48 time=52.878 ms
64 bytes from 188.8.131.52: icmp_seq=1 ttl=48 time=52.287 ms
64 bytes from 184.108.40.206: icmp_seq=2 ttl=48 time=53.781 ms
64 bytes from 220.127.116.11: icmp_seq=3 ttl=48 time=52.214 ms
64 bytes from 18.104.22.168: icmp_seq=4 ttl=48 time=51.677 ms
64 bytes from 22.214.171.124: icmp_seq=5 ttl=48 time=52.322 ms
64 bytes from 126.96.36.199: icmp_seq=6 ttl=48 time=52.052 ms
64 bytes from 188.8.131.52: icmp_seq=7 ttl=48 time=51.217 ms
64 bytes from 184.108.40.206: icmp_seq=8 ttl=48 time=54.322 ms
64 bytes from 220.127.116.11: icmp_seq=9 ttl=48 time=51.360 ms
= reachable & working. You just need to sort the CNAME bit and you are good to go
Honestly I bought a hosting and was 'gifted' with this domain mangophuket.co
I even don't know where to write these CNAME and so on, were there www or no www... because the first day everything worked flawlessly, I installed wordpress and there was just clean, initial standard page, and this page worked. Then, out of the blue, the site stoped responding (I did nothing).
no problem, making the evening meal now (Scotland time) but will get back with info on CNAME's in the meanwhile can you reach it leaving off the 'www' in the search bar?
Then how do you explain me being able to reach it? I suggest you look into your settings on your side. Also your firewall / router / ISP settings. What method are you trying to use? Without Remote Desktop access to your computer / network it's impossible for me to see what is going wrong!!
Support may be able to help, but not if it's a home / office network problem.
Thanx mate for assistance!
I tried to rich it by my cellular phone and... it can be reached
So it is definitely the problem from a side of my internet provider.
With TOR browser I can reach the site as well, so now I work via TOR.
It's sad, I can't claim anything from local Internet provider, they can't communicate English at all.