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WordPress automatic backup plan

i bought 3 automatic backup plan of 5 gb for my 3 site today. but its not working.

i got an email from godaddy few hours ago

INFO: Starting backup for

WARNING: Backup for database failed (multi calls). Please contact support.

INFO: Number of database(s) backed up: 2 ( *incomplete dump )

INFO: Backup completed for


please help as soon as possible. customer care unable to help me

Helper V



Only GoDaddy product team should look into this!, please try calling them...


Thank you




Praveen Thomas

GoDaddy 24/7 Support