I have a problem, my emails in cpanel not sending and received. and my work has a big problem, my client sends emails but not arrive. and I try to contact GoDaddy chat but no one online
Hi @emkanatgroup, you'll want to make sure that you're using the correct DNS settings for cPanel email with the domain: https://www.godaddy.com/help/configuring-dns-for-your-cpanel-domain-8852.
Once you've confirmed the correct settings, try accessing your email from the web based email client to see if you're able to send & receive through that interface.
If you continue to have trouble getting the email working properly after trying those steps, please give our live support teams a call for further assistance. Thanks.