Troubleshooting iPhone account verification errors
Learn how to troubleshoot setting up GoDaddy Microsoft 365 on iPhone or iPad, if you receive the following error:
Exchange Account: Unable to verify account information.

Here’s how to fix this error and add the email account to your iPhone by manually adding the server information. If you are having issues sending and receiving email on an existing iPhone email account, contact customer support.
- On the error, tap OK.
- Complete the following fields, and then click Next:
Field What to enter... Email Enter your Microsoft 365 GoDaddy email address Server Enter outlook.office365.com Domain Leave this field blank Username Enter your email Microsoft 365 GoDaddy address Password Enter your email address' password Description Optional field - Tap Save.
- Tap Save.
- Tap Save.
- You will see your email account on the Passwords & Accounts screen.