What is Email Backup for Professional Email powered by Titan?
Email Backup automatically creates a daily copy of your Professional Email powered by Titan mailbox, including every message, attachment and folder, so you can recover what's missing if something gets deleted, cleaned up or lost during a migration. Email Backup storage is separate from your mailbox quota, so it never counts against your storage limit.
How does Email Backup work?
Email Backup runs in the background through a combination of automatic daily snapshots and on-demand tools you can use whenever you need:
- Automatic daily backups: A fresh backup version is created once every 24 hours, capturing every message, attachment and folder in the mailbox at that moment.
- On-demand backups: Before a big mailbox cleanup or migration, an admin can trigger an immediate manual backup instead of waiting for the next daily snapshot.
- Restoring emails: Restore missing items back to their original folders, or recover a full backup version into a separate, date-labeled folder for review. Learn how to restore emails with Email Backup.
- Searching backups: Filter by From, To or Subject to find a specific message across any historical backup version.
Who can use Email Backup?
Only account admins can enable or disable Email Backup for a mailbox, or trigger a manual backup. Once it's turned on, anyone whose mailbox is protected can search and restore from their own backups.
What's included in Email Backup?
Email Backup covers all folders like Inbox, Sent, custom folders and anything in Trash or Spam at the time of backup, along with attachments and formatting. It doesn't include Contacts, Calendar, Drafts, mail rules, filters or signatures.