Skip to main content
Keep Your Business Open During COVID-19Learn More
Call us
Phone numbers and hours
Request a Call

Avoid the wait. Make a request and we will call you back

Request a Call
Help Center

Explore our online help resources

BlogHelp

Microsoft 365 from GoDaddy Help

Create app passwords

Note: This article only applies to email clients using Basic authentication. App passwords don't work with Modern authentication.

After setting up multi-factor authentication (MFA), you can use app passwords to sign in to older apps and devices that don't support security codes. You'll only need to sign in once with your randomly generated app password instead of your regular email password. You can use the same app password with multiple devices or create a new app password for each device.

  1. Sign in to the Additional security verification page. Use your Microsoft 365 email address and password (your GoDaddy username and password won't work here).
  2. Enter the verification code sent to your phone or use the Microsoft Authenticator app to prove you're authorized to access your email account.
  3. At the top of the page, select App Passwords.
    Required: To see App Passwords, you need to set up an MFA method first. To do this, an admin needs to enable MFA for you. You might need to sign out and then sign back in to set up the method.
    App Passwords
  4. Select create.
  5. Enter a Name to help you remember when to use the password, such as the name of your device. Then select next.
    Create App Password Name
  6. Your Password is displayed. Select copy password to clipboard and save your password in a secure location. The password can't be displayed again.
    Create App Password Name
  7. Select close to see a list of your app passwords. From here, you can create or delete passwords as needed.

The next time you sign in to your email account, you'll be asked to enter your app password. You should only need to do this once per app.

Related steps

  • To delete app passwords, select Delete next to the password and confirm you want to delete it.
  • App passwords are required if you enable SMTP Authentication and have MFA set up.

More info