Set up the Outlook Assistant
If you're migrating your email to Microsoft 365 and use Outlook for Windows, install the Outlook Assistant. It automatically sets up Outlook, creates a new email profile and moves your local data. If you’re migrating from a POP email service, the Outlook Assistant is required.
Required: Please note that the Outlook Assistant isn’t available for Linux, Outlook for Mac users, or anyone using Outlook 2013 or older. We can still migrate your email, but can’t move your local data (like contacts, calendars, tasks, signatures and autocomplete cache). If you haven't already, get in touch with a migration specialist to learn more.
- If you haven’t already, start your migration. We’ll send you an email requesting permission to access your account so we can complete the migration.
- From your confirmation email, select Start. You can also access the application directly from this link. The Outlook Assistant will open.
- Select Download for Windows PC.
- Install the Outlook Assistant, and then open the application.
- Enter your email address, and then select Submit. (If you’re migrating multiple email addresses or domains, enter your primary email address. Other email addresses can be added to Outlook for Windows afterward.)
- Follow the rest of the onscreen instructions.
- When you’re done, the Outlook Assistant will run in the background until your migration is complete. You can continue using your email as usual while the program is running.
After your migration, you'll receive a confirmation email with instructions for the next steps.
Related steps
- After migrating, you'll need to add your Microsoft 365 email address to your devices again.
- If your device is not eligible for the Outlook Assistant, you can manually export your local data from Outlook.
