Skip to main content
Keep Your Business Open During COVID-19Learn More
Call us
Phone numbers and hours
Request a Call

Avoid the wait. Make a request and we will call you back

Request a Call
Help Center

Explore our online help resources

BlogHelp

SSL Certificates Help

Verify domain ownership (DNS or HTML) for my SSL certificate

Note: We do not follow redirects when we validate your domain ownership.

When requesting an SSL certificate, we might require you verify that you control the domain you're requesting the certificate for. To show you control the domain, there are two options:

Method How it works
DNS record (Recommended) Create a TXT record we specify in your domain name's zone (DNS) file
HTML page

Upload an HTML page with content we specify to a distinct directory of the website for the common name you're using

You cannot use the HTML method with Wildcard certificates.

With the HTML method, the certificate will only be validated for the root domain like coolexample.com. If you need the certificate to cover additional CNAMES like www.coolexample.com and blog.coolexample.com, use the DNS record method.

Follow the instructions below for your method of verification, DNS record or HTML page.

DNS record (Recommended)

You will receive an email from us with a TXT value you need to create in your domain name's DNS zone file. Adding this TXT record won't impact your website at all; it's something you can only view through a special tool which performs DNS lookups.

You can only create the TXT record through the company whose nameservers your domain name uses. If your domain name uses our nameservers, see Manage DNS records.

Use the following information to create your TXT record:

Field What to enter
Name (Host) Type @ (If your DNS is hosted outside of GoDaddy, you may need to leave this blank)
Value Type the entire TXT value we sent you

Once you've created the DNS record, use the instructions in the To verify your domain name ownership section of this article to let us know you are ready for us to verify you control the domain.

HTML page

Warning: If you use the HTML method, the certificate will only be validated for the directory that the HTML file is saved to. For example, if you save the HTML file to your website’s root directory, the certificate will be valid for coolexample.com, but it will not be validated for www.coolexample.com. If you want your certificate to be validated for both the root domain and www., use the DNS method to prove your domain control.

You will receive an email from us with a unique identifier, which will be in a line of the email: "Your unique ID for these methods is [uniqueID]."

  1. Use an app like Notepad or TextEdit to create a file named godaddy.html.
  2. Copy your unique ID, and only your unique ID, into the file. For example, if your unique ID was 12345, the content of your new .html file would be:

    12345
  3. Create a directory named "/.well-known/pki-validation/" in the highest-level directory of the website for the common name you're using. Usually, this is the website's root directory - for example, a directory named coolexample.com. For more info on finding your root directory, If you are running a Windows server, you will have to name the folder /.well-known./ instead of /.well-known/, or your server won't let you create the folder.
  4. Place the new .html file in the pki-validation directory. For example, after you place the file at that location, the file's URL would be http://coolexample.com/.well-known/pki-validation/godaddy.html. For more information on getting FTP access and using it to upload the .html file to your root directory,
  5. Verify that you can access godaddy.html in a web browser, and then follow the instructions in the To verify your domain name ownership section of this article.

If the SSL certificate is for the root domain, the HTML file must be findable at http://coolexample.com/.well-known/pki-validation/godaddy.html. http://www.coolexample.com/.well-known/pki-validation/godaddy.html will not work.

To Verify Your Domain Name Ownership

After you add a DNS record or HTML page, you need to let us know that you are ready for us to verify you control the domain.

  1. Go to your GoDaddy product page.
  2. Select SSL Certificates and select Manage for the certificate you want to verify.
  3. Select Check my update.

It can take 5-10 minutes for your verification to complete.

Next steps

  • If your SSL is going onto the primary name of a site hosted with GoDaddy, we will automatically install the certificate for you.
  • If your server is elsewhere, download your SSL certificate.