Account Management Help

Delete products in my GoDaddy account

If you no longer need a product, delete the product from your account. Or, turn off auto-renew, and use the product until the end of the subscription. After the subscription expires, the product is deleted from your account.

Warning: Once you delete a product from your account, you can no longer use it and it might not be recoverable - even if there's time remaining in the subscription.

  1. Are you deleting any of the following products? Each one has different steps to delete or cancel. For products not in this list, continue to the next step.
  2. Go to your GoDaddy Renewals & Billing page. You might be prompted to sign in.
  3. Next to the product or domain you want to delete, select the checkbox.
    select check box
    • Deleting a subscription with multiple products will remove all the products. The products can't be individually deleted.
  4. At the top of the page, select Cancel Renewal.
    select cancel renewal
  5. Select Delete My Product.
    select delete my product
  6. Next to To complete my request, I acknowledge that I must open the email and select 'Yes, I want to delete,' select the checkbox, then select Send email.
    select checkbox then select send email
    Note: If you’re canceling a domain with Domain Protection, we'll need to verify your identity. Select Yes, Delete this product, then select Verify and delete. We'll send a verification code via SMS text message or authenticator app if you've had 2-step verification (2SV) enabled in your account for more than 24 hours. Otherwise, select Send Password to send a one-time password to your registrant email address.
  7. When you receive our "Are you sure?" email, open it and select Yes, I Want to Delete! We'll take you back to your account. If you don't get our email, make sure the email address in your account profile is updated.
  8. Select Delete product. We'll confirm that your product was deleted from the account. If you'd like, use the feedback box to let us know why you deleted the product.

Related steps

  • You might be able to request a refund for a canceled product. For refund eligibility, see our refund policy.
  • After you delete all your products, you can close your GoDaddy account. However, once your account is closed and your account data is deleted, you will no longer be eligible for a refund unless otherwise permitted under our refund policy.

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