Account Management Help

Turn off auto renew

If you don't want to cancel a product but want to make sure it doesn't renew, you can turn off auto renew.

Note: If your product already auto renewed, you might be able to cancel it and get a refund.

  1. In your account manager, click the Account settings menu, and then select Renewals & Billing.
  2. Select the products you want to use, and then click Cancel Renewal.
  3. Confirm that you want to cancel your renewal by clicking, Cancel renewal again.

Next step

Was This Article Helpful?
Thank You For Your Feedback
Glad we helped! Anything more we can do for you?
Sorry about that. How can we be more helpful?