Account Management Help

Turn off auto renew

If you don't want to cancel a product but want to make sure it doesn't renew, you can turn off auto renew.

Note: If your product already auto renewed, you might be able to cancel it and get a refund.

  1. In your account manager, click the Account settings menu, and then select Renewals & Billing.
  2. Select the products you want to use, and then click Cancel Renewal.
  3. Confirm that you want to cancel your renewal by clicking, Cancel renewal again.

Next step


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